Call 0208 1234 365 Now! HELPDESK -

SpirIT Support

We take on many ad-hoc projects and requirements, but we always like to recommend our unique product – SafeGuardIT as we know that this is the best way to prevent further issues and potential security risks.

IT Support Quote

SafeGuardIT

Typical response time to a ticket is less than 1 hour

Feedback rating has been 99% positive

Rated as being in the top 5% of our market sector

 

Why choose SpirIT?

At SpirIT UK we are absolutely fanatical about support. The right approach and attitude is the key to keeping your users happy and your organisation running efficiently. We take on many ad-hoc projects and requirements, but we always like to recommend our unique product – SafeGuardIT (which is a bit like a flexible insurance policy for your IT), as we know that this is the best way to prevent further issues and potential security risks.

Get Your FREE
Online Quote Now!

IT Support Quote

 

Proactive Support

(Monitoring, patching, preventive measures). After an initial assessment and IT health check, our engineers install the necessary software and hand over to the Tech Ops team who continue to regularly monitor and update your IT to ensure that it is always compliant, secure and running smoothly. In addition, you will be notified when renewals are coming up, or if there are any weaknesses or vulnerabilities in your infrastructure, and will receive an urgent phone call if there is a serious issue.

Reactive Support

(Remote and onsite assistance, break fix and user guidance). The proactive element naturally results in reduced faults, but some niggly issues may still need attention. We offer a 24/7 UK-based support helpline and a comprehensive ticketing system to ensure that all users are responded to as efficiently as possible. Our lovely Tech Support engineers are super-skilled and can normally fix most things over the phone, but if not – there is the option of having one of them visit you. All you have to do is arrange a convenient time and put the kettle on

 

But the best thing about SafeGuardIT is that it can be tailored to your organisation’s size and needs. Our Support Plan Matrix offers guidelines on how to efficiently structure the various options – but you can basically pick and choose which services you need.

Below are our most popular plans, but if you’re not sure if they are suitable – simply call 0208 1234 365 and our helpful account managers will create a plan especially for you!

Click to enlarge
 

Get Your FREE Online Quote Now!

IT Support Quote

 
IT Retail

IT Support for Retail

Providing Consistent, Convenient & High Quality IT Solutions Since 1995

IT business

IT Support for Business

Providing Consistent, Convenient & High Quality IT Solutions Since 1995

IT charities

IT Support for Charities

Providing Consistent, Convenient & High Quality IT Solutions Since 1995

Our Customers